Brutal Colombiana Coffee Policies
1. Shipping & Delivery
– We offer national and international shipping.
– Delivery times may vary depending on the customer’s location and the selected shipping method.
– Once payment is confirmed, we will process the order within 1 to 3 business days.
– A tracking number will be provided so you can monitor your shipment.
– We are not responsible for delays caused by the shipping company.
2. Returns & Refunds
– We do not accept returns of perishable products, such as coffee.
– If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and its packaging.
– If a return is approved, we will issue a refund or replacement as appropriate.
3. Payments
– We accept payments in *USD* via *Zelle, Stripe,* and *PayPal* (business accounts).
– All payments must be completed before processing the shipment.
– If you experience any issues with your payment, please contact us for assistance.
4. Privacy Policy
– We protect your personal information and use it only to process orders and enhance your shopping experience.
– We do not share or sell personal data to third parties.
5. Terms & Conditions
– By making a purchase at Brutal Colombiana Coffee, you agree to our shipping, return, and privacy policies.
– We reserve the right to update these policies at any time without prior notice.
Need help?
Contact us at info@brutalcofee.com for questions related to refunds and returns.