Brutal Colombiana Coffee Policies

1. Shipping & Delivery

– We offer national and international shipping.

– Delivery times may vary depending on the customer’s location and the selected shipping method.

– Once payment is confirmed, we will process the order within 1 to 3 business days.

– A tracking number will be provided so you can monitor your shipment.

– We are not responsible for delays caused by the shipping company.

2. Returns & Refunds

– We do not accept returns of perishable products, such as coffee.

– If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and its packaging.

– If a return is approved, we will issue a refund or replacement as appropriate. 

3. Payments

– We accept payments in *USD* via *Zelle, Stripe,* and *PayPal* (business accounts).

– All payments must be completed before processing the shipment.

– If you experience any issues with your payment, please contact us for assistance.

4. Privacy Policy

– We protect your personal information and use it only to process orders and enhance your shopping experience.

– We do not share or sell personal data to third parties.

5. Terms & Conditions

– By making a purchase at Brutal Colombiana Coffee, you agree to our shipping, return, and privacy policies.

– We reserve the right to update these policies at any time without prior notice.

Need help?

Contact us at info@brutalcofee.com for questions related to refunds and returns.